Customer service

Call us. We will be happy to answer your questions and attend to your needs. You'll find out everything you need to know in a discussion with us. We'll find the best solution to problems together.

Our freephone for answers to your questions:

  • 0848 888 888 (calls within Switzerland only).
  • +41 848 888 888 (for international calls)*.

* The "+" in front of the telephone number is the international access code and can vary from country to country.

  • DE = 0041 848 888 888
  • US = 011 41 848 888 888
  • SE = 0041 848 888 888

Our customer service is available by telephone: 0848 888 888 (Monday–Friday 7.30 a.m.-6.30 p.m. / Saturday 8 a.m.-noon)

Online contact

Use the contact forms to submit your questions, concerns

and suggestions about the products and services of Swiss Post International online.

Simply complete one of the contact forms and we'll be in touch with you by telephone or e-mail in the next 24 hours (Mon-Fri).

Did you know?

You’ll find answers to your queries swiftly and easily under Frequently Asked Questions.

You’ll find general information on mailing and details of prices in the  Mail calculator.