Contact

We want to know what you think. Do you have questions and suggestions or would you like to report an incident? Please select the appropriate form:

 General enquiries, praise and suggestions
Do you have a general query or would like to offer praise? Send us a message using this form.  

 Report incident
Would you like to report an incident relating to a particular service? Follow this link and select the service in question. We'll be happy to help you.

 Domestic enquiry
If your shipment has not been delivered, you can initiate an investigation by clicking on this link.

 International enquiry
If your shipment has not been delivered to the recipient abroad, you can initiate an investigation by clicking on this link.

PostBus

Use this page for general questions or suggestions about PostBus products and services. We will contact you as soon as possible by e-mail or telephone.
 Contact PostBus

Customer service

Our customer service is available by telephone: 0848 888 888 (Monday–Friday 7.30 a.m.-6.00 p.m. / Saturday 8 a.m.-noon) CHF 0.08/ min from the Swiss fixed-line network.