Swiss Post Solutions/Swiss Post Solutions Documents

Worldwide professional document solutions in companies

Swiss Post Solutions/MailSource is a leading provider of document solutions for companies. Its services comprise the acquisition of in-house postal services through to digitization and archiving of documents. The company was established in 2000 under the name of MailSource AG as a Swiss Post subsidiary. The business policy of Swiss Post Solutions/MailSource consists of taking over both the services and the workforce of the corporate customers as part of an outsourcing programme. The unit can thus grow quickly. In 2006 alone, Swiss Post Solutions/MailSource almost doubled its workforce and worldwide turnover. In Switzerland, 500 people work for the company. The company also operates in the USA, the UK, Germany, France, Italy, the Czech Republic and Slovakia.

Strategy

In addition to traditional in-house company mail, Swiss Post Solutions/MailSource offers a wide range of upstream and downstream services in the field of physical and digital document solutions. With its practical and efficient solutions, the company enables its customers to concentrate on their core business and thus helps them to cut costs. Swiss Post Solutions/MailSource operates abroad because its customers are also represented in various countries and because Swiss Post wants to grow in niche markets abroad.

Services

The activities of Swiss Post Solutions/MailSource include documents such as letters, invoices and policies. The Swiss Post subsidiary handles the following for companies:

• processing of all in-house mail,
• integrated document processing, including scanning and archiving,
• processing of print and packaging orders of up to 50,000.

Furthermore it offers so-called reception services such as the welcoming of visitors, access control and the management of meeting rooms.