Returns processing

Keeping subscriber addresses up to date at all times

Returns are a fact of life, because even the most carefully maintained address files of publishers will never be completely up to date. We handle returned publications efficiently and reliably for you.

Subscribers move house, emigrate or die without the subscription service always being notified. So it will never be possible to eliminate returns entirely. These should therefore be processed as quickly as possible so that no further undeliverable items are dispatched.

We would be glad to handle returns management for you. We can complete or amend incomplete or incorrect addresses, arrange for replacement issues, or remove any addresses you no longer wish to keep in the master file. Our efficient processing of returns ensures your address file is continually updated, thereby saving you unnecessary costs and inconvenience.