Document management

The management and processing of electronic and physical documents are core elements of a business process.With our flexible solutions for efficient and reliable document and information management, you can communicate and act quickly at all business process levels – professionally and according to need.

You can only continue to optimize your business procedures in the future if you process and manage all documents and information on a systematic basis. Thanks to Swiss Post's secure system solutions, you can always access information and data in the right form, at the right time and in the right place.

Mailroom and office services

• We will operate your mailroom, processing your incoming, in-house and outgoing mail.
• We will gradually transform your physical mailroom into a digital information hub.
• We can handle your facility management.
• We will take over your employees and offer them specific training or deploy our trained staff. This frees you up from recruitment tasks.

Information processing

• Scanning of application forms, policies, complaints and other physical documents for further processing by manual or automated means
• Preparation of information contained in the documents and transmission to other business processes
• End-to-end quality management including online management reporting

Archiving

• Physical archiving with controlled access, thanks to electronically readable stickers
• Electronic archiving for access by authorized persons at any time, any place
• Physical archiving
• Duties of confidentiality and care guaranteed

Fast access to all important and relevant documents, data and information enables you to communicate more directly and personally with your customers. The information is available worldwide, regardless of location, and can be distributed to the appropriate staff or IT systems for further processing. Stringent security and the duty of care are guaranteed.