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Prices for the return of undeliverable items
Calculation guideThe prices charged for returning undeliverable items that the recipient has declined are determined by the type of delivery and the weight of the item.
Where the address is incorrect or incomplete, items are returned free of charge.
Return of A Mail items that the recipient has declined to accept
In cases where the recipient declines to accept an A Mail item, the charge for returning the item is based on the relevant A Mail rates, which in turn are determined by size and weight.
Return of B Mail items that the recipient has declined to accept
| Dimensions | Weight | Prices (incl. VAT) |
|---|---|---|
| Standard letter (up to B5 = 250 x 176 mm; up to 20 mm thick) |
1–100 g |
CHF 0.53 |
| Midi letter (up to B5 = 250 x 176 mm; up to 20 mm thick) |
101–250 g |
CHF 0.78 |
| Large letter (up to B4 = 353 x 250 mm; up to 20 mm thick) |
1–100 g |
CHF 0.95 |
| Large letter (up to B4 = 353 x 250 mm; up to 20 mm thick) |
101–500 g |
CHF 1.08 |
| Large letter (up to B4 = 353 x 250 mm; up to 20 mm thick) |
501–1000 g |
CHF 1.45 |
All prices incl. VAT
