Contact

Would you like to report an incident or submit a complaint? Do you have any questions or suggestions? Please select the appropriate form.

Contact forms

Your concerns are important to us:

 General questions
For general questions, please contact us via this link.

 Complaint
Should you be dissatisfied with one of our services, you may enter your complaint via this link.

 Domestic enquiry
If your shipment has not been delivered, you can initiate an investigation by clicking on this link.

 International enquiry
If your shipment has not been delivered to the recipient abroad, you can initiate an investigation by clicking on this link.

Addresses and locations

How you can reach us at any time:

 Location searchThe link will open in a new window
 Search for postcode

Customer service

Our customer service is available by telephone: 0848 888 888 (Monday–Friday 7 a.m.-7 p.m. / Saturday 8 a.m.-1 p.m.)

The virtual post office counter

Find the most important information online:  www.swisspost.ch/counter